Preeti D’mello is the President and Co-founder of The Fulfillment Institute, LLC (TFI) dedicated to being a force for evoking human potential. TFI provides excellence in Coaching Education and Services, leading individuals, organizations and communities towards personal and professional fulfillment.
SEASONED LEADER
Recognized as a tour de force in Coaching and Organizational & Leadership Development, Preeti recently completed a decade-long stint as the Global Head of Organizational Development, Coaching, Leadership Development (LeaD Academy), Diversity (DEI) and Culture at TATA Consultancy Services (TCS), where she played a significant role in building a coaching culture and changing the trajectory of DEI with a simple motto: “Inclusion without Exception.”
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Founder of the Gestalt Institute of Asia, where she now plays an advisory role, Preeti was also appointed as 2024 Chair of the Global Board for Coaching in Organizations (CIO) of the International Coaching Federation (ICF), and Chair of the Diversity Task Force for the Federation of Indian Chambers of Commerce and Industry (FICCI).
Her career of over 35 years spans several industries and sectors – IT Services, Education & Training, International Business, Education Consulting and Publishing. Prior to TCS, she served as Regional Director: South Asia for Pearson Learning Solutions (PLS) and Edexcel International where she re-launched the Edexcel brand in South Asia, achieving 40% growth and increasing institutional partnerships by 90%.
SIGNIFICANT INTITIATIVES
Preeti’s vision to create a culture based on multiculturalism, and an inclusive approach with people across geographies, styles, and perspectives, led to a significant impact on engagement, innovation, and revenue at TCS.
She created the Coaching Centre of Excellence (CCoE) and Leadership Academy (LeaD) to bring sharp focus to the ongoing development of senior leadership and women leaders across TCS’ presence in 47 countries. Preeti drove a fresh approach to Systemic Leadership Development, enhancing employee engagement and ensuring retention of key talent. She led several large-scale Coaching-driven leadership initiatives and also the Leadership Accelerator Program for Women Leaders. Her expertise in learning science and pedagogy, curriculum development, assessments and certifications are the bedrock of the LeaD Academy which offers learning / training initiatives in leadership, coaching, culture, business behaviours and DEI.
Preeti built TCS’ Diversity, Equity & Inclusion (DEI) and Culture function ground-up globally and shaped it as a business driver: integrating DEI with TCS’ business imperatives and consulting with TCS’ clients in re-designing their DEI and Culture strategies. She also built TCS’ global Supplier Diversity Program, reporting direct/indirect spend to 700 clients and taking the organizational diverse spend to 47%. She was instrumental in establishing Employee Resource Groups (ERGs) to provide a safe space for communities to learn, ideate, share experiences, and hold meaningful dialogue.
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Preeti’s work with the Federation of Indian Chambers of Commerce and Industry (FICCI) involved the creation of a Gender Parity Index to track and measure Gender Equality and Parity in corporate India, and 2 Research Reports on the state of gender equality, equity and parity in Indian workplaces; all of which have served as reference points for policy design by organizations and Government agencies.
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EDUCATION & CERTIFICATIONS
Preeti has robust educational credentials in human behaviour and coaching psychology, which underpin her expertise in leadership coaching and organizational development.
CURRENT
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PhD. (candidate) in Wisdom Studies from Ubiquity University (USA).
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Professional Coach Certification (PCC) from the International Coaching Federation (ICF).
PAST
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Master of Science (M.Sc) in Positive Organisation Development & Change from the Weatherhead School of Management, Case Western Reserve University (USA)
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Post-graduate Diploma in Process-oriented Psychology from the Process Work Institute (India).
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Gestalt Professional Coach Certification (GPCC) from the Gestalt Institute of Cleveland (USA)
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Certifications in Appreciative Inquiry, and Emotional Intelligence from Case Western Reserve University (USA).
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Certifications in Adult Development, and Science of Coaching Psychology from Harvard University (USA).
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Diploma in International Business from the World Trade Institute (India)
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Advanced Practitioner Certification in the Polarity Approach for Continuity & Transformation.
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Certification in Systemic Coaching
ACHIEVEMENTS & AWARDS
Preeti’s work in Coaching, Leadership Development and DEI has received several accolades, including:
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Most Influential Global Coach, at the Global Excellence Council Awards, 2024.
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Global 200 Women Power Leaders 2024, by White Page International.
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Global Achievers Award, awarded by the Indian Achievers Forum, 2024.
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PRISM 2021 - the global gold standard award in Organizational Coaching from the International Coaching Federation (ICF) - for the Coach Education and Training programs implemented at TCS.
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Recognition from Institute of Coaching (Harvard University) for a systemic initiative at TCS to coach over 12,000 senior leaders and facilitate their development as Coaches & Mentors. Over 2022 and 2023, the Center for Coaching Excellence (CCoE) at TCS built a global cadre of over 750 internal Coaches through ICF-accredited Workplace Coach programs.
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Brandon Hall Award for the LeaD Academy’s global Leadership programs.
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The 2021 Google Cloud Partner of the Year award in the Global Diversity & Inclusion Partner and Industry Solution Partner categories for TCS’ DEI initiatives.
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Inclusion on the Bloomberg Gender Equality Index (GEI) in North America, a notable mention on Diversity Inc., and a global award from Stonewall for Preeti’s DEI work at TCS.
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Winner of the individual Gold Award in the D&I (Diversity and Inclusion) category at the Economic Times (ET) Human Capital Awards 2024.